[RESOLVED] Routing Issue: US traffic
@19:50: We are currently seeing loss of packets from our servers at BlueSquare when attempting to connect to our US servers. We are investigating currently but it appears there has been a routing failure in New York, this should not affect the uptime of any websites although some traffic coming from or going to the US may be lost.
@20:34: It has become clear that this is a failure on the network of one of our upstream providers, the issue should be resolved shortly as we are now seeing 50-60% of traffic getting through with no problem.
@21:07: Normal service has been fully restored, one of our upstream providers had a failure in their New York location which resulted in us seeing issues with connecting to servers in the US. We have now failed over to a different provider and everything is now functioning normally.
We will update this post when the issue if there is any change of status.
